PRIVACY POLICY
General information
This privacy policy applies to all contracts, services, deliveries and performances of Anstatthotel.ch GmbH. Responsible acc. Art. 4 para. 7 EU General Data Protection Regulation (GDPR) / Holder of the data collections acc. Art. 3 lit. I DSG is: Anstatthotel.ch GmbH, Baarerstrasse 112, 6300 Zug, Switzerland, e-mail: datenschutz@anstatthotel.ch.
Data protection is very important to us:
We adhere strictly to the provisions of the Data Protection Act when using and processing your data. Anstatthotel requires your personal data for business transactions. This data is stored and treated confidentially and in good faith.
Our commitment to data protection:
We regard customers as our partners. This partnership is also reflected in the way we handle your personal data. For Anstatthotel, it is a matter of course to cooperate with its customers when it comes to safeguarding their privacy. We only collect data that we need to make your booking and stay at our hotel easier. This enables us to serve you better and helps us to continuously improve our service. We endeavor to ensure that personal data is protected and processed in accordance with the law. We collect personal data in order to offer you a better service, such as optimizing our offers, focusing on customer needs and personalizing customer communication. Anstatthotel reserves the right to use contact data for marketing purposes of Anstatthotel.
How long we store your personal data:
We will retain your personal data for as long as we deem necessary or appropriate to comply with applicable laws or as long as it is necessary for the purposes for which it was collected. We delete your personal data as soon as it is no longer required and in any case after the legally prescribed retention period has expired.
To whom we disclose your personal data:
Within the company, employees only have access to your personal data insofar as this is necessary for the performance of their work. Finally, we may disclose personal data if we deem this necessary to comply with applicable laws and regulations, in legal proceedings, at the request of the competent courts and authorities, on police instructions or due to other legal obligations, in order to protect and defend our rights or our property. We do not sell your personal data to third parties under any circumstances.
How we protect your personal data:
We have appropriate technical and organizational measures in place to protect the confidentiality and security of your personal data. We protect your personal data against unauthorized or accidental destruction, accidental loss, technical errors, falsification, theft or unlawful use as well as unauthorized modification, copying, access or other unauthorized processing. However, you should be aware that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted to us in this way. Anstatthotel is committed to protecting privacy through technical and organizational security precautions and regular review and adaptation to technological progress, e.g. through the use of encryption technology such as SSL or TLS.
However, we would like to point out that due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions outside our area of responsibility. In particular, data disclosed in unencrypted form – e.g. by e-mail – can be read by third parties. We have no technical influence on this. It is the responsibility of the user to protect the data provided by him/her against misuse by means of encryption or in any other way.
How you can view your personal data:
You have the right at any time to request information about your personal data processed by us, to correct or supplement it, to object to the processing of your personal data or to request the deletion of your personal data.
How you can contact us:
If you would like to receive information about your personal data, if you would like to notify us of an update, if you would like to request the deletion of your personal data or if you have any questions about the processing of your personal data or this data protection declaration, please contact us as follows:
Anstatthotel.ch GmbH, Baarerstr. 112, 6300 Zug
General inquiries to E-Mail: mail@anstatthotel.ch
Inquiries about data protection: datenschutz@anstatthotel.ch
Data collection and generation when using our services
Collection of general information when visiting our website
When you access our website, information of a general nature is automatically collected. This information (server log files) includes the type of web browser (type & version), the operating system used, the domain name of your Internet service provider, your IP address, the time of the server request, the referrer URL and similar.
This is exclusively information that does not allow any conclusions to be drawn about your person. They are processed for the following purposes in particular:
- Ensuring a smooth connection to the website,
- Ensuring the smooth use of our website,
- Evaluation of system security and stability and
- for other administrative purposes.
We do not use your data to draw conclusions about your person. Information of this kind may be processed by us. anonymously and statistically in order to optimize our website and the technology behind it.
Cookies
This website uses cookies. They serve to make the website more user-friendly and effective overall.
Cookies are small text files that are stored on your hard disk and assigned to the browser you are using. Through them, certain information flows to the place that sets the cookie (by us or third parties). Cookies cannot run programs or transfer viruses to your computer.
This website uses the following types of cookies, the scope and function of which are explained below: Transient cookies and persistent cookies.
Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time. Persistent cookies can be used to identify you when you return to our website. This prevents you from having to log in every time you visit our website.
You can reject all but the necessary cookies. You can change the settings in your browser so that cookies are blocked. In most browsers, you will find an explanation of how to do this in the “Help” function. However, if you block cookies, it is possible that you will not be able to use all the technical functions of our website and that this will have a negative impact on your user experience.
Bookings and reservations
In order to provide our accommodation services, we are legally obliged to record your personal data and, if necessary (e.g. if a foreign person is staying in Switzerland, Art. 18 para. 1 VZAE), to transmit this data to the competent cantonal authorities. When booking, creating a reservation and making use of a service, delivery and performance by Anstatthotel, you give us your consent that we may use the personal data you provide for the purpose of providing our service and complying with legal requirements.
Google Analytics
This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses “cookies” – text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymization is used on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference to your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc. If you have concluded a contract with us, we use the information collected to analyze website usage and website activity and provide services related to Internet usage.
You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and transmitted by Google Inc. be used. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout
Here you will find further information on the use of data by Google Inc:
https://support.google.com/analytics/answer/6004245
Google Maps
We use Google Maps on this website to display maps. This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
You can find more information about data processing by Google in the Google privacy policy (https://policies.google.com/privacy). You can also change your personal data protection settings there in the data protection center.
The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).
When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account.
If you do not want the assignment in your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
We do not collect any personal data through the integration of Google Maps.
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website, or only to a limited extent.
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.
Google Tag Manager
This website uses Google Tag Manager, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Tag Manager is a solution that allows marketers to manage website tags via a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. The data entered is processed on the basis of the user’s consent (Art. 6 para. 1 lit. a GDPR or Art. 13 para. 1 FADP).
Google processes your data in the USA and has submitted to the EU_US Privacy Shield
https://www.privacyshield.gov/EU-US-Framework
.
Despite Google’s submission to Privacy Shield, we hereby expressly point out that the USA does NOT offer a level of data protection comparable to that of the EU or Switzerland. In particular, there is a risk under data protection law that authorities in the USA may gain unrestricted access to your personal data transmitted to the USA if there is a legal basis for this. In addition, there is generally no adequate legal protection of personal data in the USA compared to the EU or Switzerland.
By agreeing to this privacy policy, you expressly agree that your data may be transferred to the USA for the provision of our services, where this is necessary.
Hotjar
We use Hotjar to better understand the needs of our users and to optimize our offer.
Hotjar is a technology service that helps us analyze user behavior (e.g. how much time users spend on which pages, which links they click, what they like and dislike). Hotjar works with cookies and other technologies to collect data about the behavior of our users and their devices. This includes a device’s IP address (collected anonymously during your session), screen size, device type, browser information, geographic location (country only) and preferred language.
Hotjar stores this information in a pseudonymized user profile on our behalf. Hotjar is contractually obliged not to sell any of the data collected on our behalf.
Further information can be found in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy
We would like to point out that you can revoke your consent at any time. Link to the Hotjar opt-out page: https://www.hotjar.com/legal/compliance/opt-out
Fonts for website display
This website uses third-party web fonts for the typographic display of texts on the website. The personal data collected when downloading web fonts is reduced to a minimum in order to enable the efficient delivery of fonts. Further information can be found on the websites of the providers used:
FontAwesome: https://fontawesome.com/privacy
Google Fonts: https://developers.google.com/fonts/faq#what_does_using_the_google_fonts_api_mean_for_the_privacy_of_my_users
How we update this privacy policy:
We may update, amend, supplement or otherwise revise this Privacy Policy from time to time, in our sole discretion and without prior notice, so that personal data previously collected from you may be processed by us in a substantially different manner. We recommend that you regularly check whether our privacy policy has been updated.
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